Refund & Cancellation Policy

1. Your first session is free

After you create an account, your first guided session is free — no payment details required. A paid subscription is required for the rest of the program (further sessions, check-ins, progress tracking, and reviews): Essential at $14.90 per month, Complete at $19.90 per month, or Annual at $119 per year. You are only charged when you choose a plan.

2. Cancel anytime

You can cancel your subscription at any time — no questions asked:

• From your account: open the billing portal from your account settings and choose to cancel your plan.
• By email: write to contact@orykas.com from the email address on your account and ask us to cancel.

Cancellation takes effect at the end of your current billing period: you keep full access to Keel until that date, and you are not charged again afterwards.

3. How to cancel, step by step

• Sign in to your Keel account.
• Open Settings, then Billing.
• Open the billing portal and select "Cancel plan."
• You will receive a confirmation, and your access continues until the end of the period you already paid for.

4. Refunds

Because the free first session lets you evaluate Keel before paying anything, we do not automatically refund the unused portion of a billing period after cancellation (no automatic pro-rata refunds).

That said, we review refund requests case by case — for example after a billing error or exceptional circumstances. To request a refund, email contact@orykas.com from the email address on your account, and include the date and amount of the charge. We aim to respond within a few business days. Nothing in this policy limits any non-waivable rights you may have under the consumer-protection laws of your place of residence.

5. Nothing is shipped

Keel is a fully digital service. No physical goods are shipped under this subscription, so no shipping or delivery terms apply.

6. Contact

Questions about cancellation or refunds: contact@orykas.com

MDMS GROUP LLC, Florida, United States.